The Ring Doorbell is one of the most well-known devices that helped to popularize smart home technology. Many individuals enjoy the security and convenience of seeing who is at their door even while they are outdoors. For the same reasons, Ring’s camera is also quite useful.
These widely available smart devices, however, are not without issues. A disruption in the two-way audio transmission is a regular problem with Ring devices. When this feature fails, you lose the opportunity to communicate with anyone at your door in real-time.
Ring doorbell
The Doorbell Tone Volume controls the loudness of the Ring doorbell outside. Outside, you should hear a tone of your ring device if you increase the volume and ring the doorbell.
One of the most useful features of a doorbell webcam is the ability to see and speak with anyone at the door. This is especially important if you’re currently ill and won’t be able to make it to the door on time.
It’d be much great if that person could hear you – and you could hear them. Several Ring doorbell owners have noise levels that are less than ideal, confusing – and the need to rush to the door nevertheless.
How to Control the Volume of the Ring Doorbell
The following are the general steps for setting the volume of your doorbell:
- To begin, go to your device’s Ring Doorbell app and open it.
- Tap Devices from the drop-down menu. This can be found in the app’s top-left corner.
- From the list, select Ring Chime Pro or Chime as your device.
- Select Chime Tones from the drop-down list.
- Below or Above the Sounds option, you’ll see a volume slider.
- You can lessen your doorbell alert by swiping it to the left or make it louder by swiping it to the right.
It’s time to get to work on the settings. The Ring app is among the most typical places to alter the volume. A cautionary note, however. There may be some uncertainty due to the wording of some of the settings.
You’ll see Device Settings: You may now change the level of your doorbell’s ringing sound on the app’s Device Settings screen when you open the Ring app and choose your Ring Video Doorbell.
This regulates the sound of your Ring Doorbell when it rings, according to the labeling “Doorbell Ringer.” You would click on General Settings after accessing this section. This is when things become a little complicated.
This setting is a little misleading because it suggests that it only affects the loudness of the doorbell itself, which isn’t the case.
The speaker’s loudness outdoors, i.e., what your visitors hear, is also controlled by this slider. Adjust the “Ringer” slider to the high side if your guests are having problems hearing you.
It’s worth noting that these Ring app changes will not affect incidents recorded previously, but they will ensure that any new recordings are at the appropriate volume.
Common ring doorbell volume issues
You do not need to be concerned if these methods do not work perfectly. Some users run into issues, the most popular of which are listed below;
In the app, there isn’t a ‘Chime Tones’ option
Have you tried the instructions above, but your Ring Doorbell app doesn’t have the ‘Chime Tones’ option?
This is due to how the app operates on a specific hardware model in some situations.
That said, if you don’t see the Chimes Tones feature on your Ring app, don’t worry. To adjust the sound of your doorbell, here’s what to do:
- Choose your device in the Ring Doorbell app (Chime pro or Chime).
- Select Alert Settings from the menu.
- Choose from a variety of chimes
- The volume slider should be adjusted to the required doorbell volume.
No visible volume control
Some users claim that their apps lack a volume slider.
This is a major worry because the slider enables you to regulate the volume of your doorbell. To do so, go to your phone or laptop and access the Ring Doorbell app.
Select your device by clicking it (Chime Pro or Chime). Select Audio Settings from the Entryway Keypad menu.
Select Chime Tones.
A Volume Slider can be found at the top of this page. You can change the volume of the doorbell as needed. Once you’ve made the appropriate volume adjustments, remember to click the ‘Save’ button. Make sure the external volume control on your phone is turned up to a level where you can hear the individual.
Same doorbell volume after adjustment
Assume you’ve done the procedures above, but your doorbell continues to ring louder (or quieter) than you’d want. After setting your volume slider, ensure to click the ‘Save’ button. If this is not done, your Chime Pro or Chime doorbell will not ‘implement’ the new doorbell volume.
It’s vital to keep in mind that the changes aren’t immediate. Allow a few minutes for your Ring doorbell to adapt to the new configurations.
Ensure your internet service is working properly before making any modifications to avoid repeating the process. The strength of your Internet connection usually determines the rate at which these changes occur. If you get a ‘Something Went Wrong’ notification, it signifies your device connection is unreliable.
Aside from internet reliability, the distance between the doorbell and the network influences the time required for volume adjustments to be made. If the volume does not change, consider modifying the tone (not just the loudness) to ‘test’ your changes. This will allow you to see if your device is processing the changes you’ve made.
Tried every possible thing but the volume still didn’t change
There’s still something you can do if you’ve done everything else and it’s not working. Uninstall the Ring Doorbell app from your phone and restart it. Perhaps there’s a problem with your device or app, that a hard reset won’t fix
After that, reinstall the program and repeat the volume setting instructions. This should finally allow you to control the volume.
Why am I unable to communicate with Ring Doorbell?
Ring Doorbells all include characteristics that enable users to communicate with people via the microphone or app. If your doorbell won’t ring, attempt the following steps given:
Make sure your Wi-Fi connection is working: Go to Device Health and check the Wi-Fi in the Ring app. It will tell you how strong your Wi-Fi is and if you need to bring your device closer.
Bluetooth must be disabled: The audio can be affected by Bluetooth on your device.
Make sure the volume is turned up: Check the volume in the app’s Audio Controls. Ensure the volume is turned up high enough to hear and communicate clearly.
Check to see whether you can hear any recordings that have been saved: You must be able to access stored recordings in your app. If you can listen to previous recordings, the issue is likely due to low volume settings.
The troubleshooting techniques outlined above are the most basic measures you may take to correct your audio. However, occasionally they don’t work, and you’ll have to reset your device. Follow the instructions below to reset your doorbell:
Turn off your device: Either unplug or remove the battery.
Turn off the device for 30 seconds: Restart the device once this time has elapsed to determine if the audio difficulties have been corrected. If you don’t, you’ll have to do a complete reset.
Keep the main black or orange button pressed for 20 seconds to reboot the device.
Allow for a restart: Once the reboot process is complete, the device should immediately restart.
Please remember that a complete reset will wipe out all your data and settings. To make your device function with your Wi-Fi, you’ll have to reset it up.
Why can’t others hear me ringing the doorbell on my Ring?
You might also be able to communicate with others, but they cannot listen to you. To make sure that your Ring doorbell is always heard, follow these steps:
The microphone icon should now be enabled: Change the speaker to the position in the Audio Controls section of your Ring app.
Activate the two-way talk feature: It can also be examined under the app’s Audio Controls. Ensure you use the green button when you wish to talk to someone.
Examine your privacy settings: The issue may be with your phone’s settings. Click your device’s settings, then Privacy, then the Microphone button. Make sure your microphone is accessible to Ring.
Restart the device: If none of the following suggestions work, the device must be reset. For 20 seconds, keep pressing the main setup button.
Conclusion
Always verify your Wi-Fi connectivity and audio control settings in the Ring app. Audio issues with your Ring Doorbell can be resolved at home. Keep pressing the setup button until the device resets if you need to reboot it.
I am John Kouchek, the founder of Own The Smart Home. I am passionate about making homes smarter and more efficient. I have a degree in Robotics and Automation (MSc) and have worked in the home automation industry for over 10 years. Learn More!